Who We Are, FAQ, & Contact

SoundsLikeVinyl.com is owned and operated by UpSell Innovations to provide a specialty storefront for music on vinyl and other music/media. Through our expansive catalog of items on multiple marketplaces, you’ll find all your favorites in one place.

Our selection consists of new releases, pre-releases, classics, and so much more.

 

UpSell Innovations strives to bring items to market that are unique, new or that may have otherwise been forgotten. We do this by sourcing our products from trusted and reliable partnerships and is why we carry such a wide range of products in so many categories. We consistently grow our selection and love recommendations as well. We offer competitive pricing on items you will love. We hope you enjoy your shopping experience and tell all your friends and family!

Use these emails to reach out to support or sales teams:
upsellinnovations@gmail.com (Overall questions)
sales@soundslikevinyl.com (order support, customer service, and custom sales)
info@soundslikevinyl.com (general help and customer service)

All support and sales tickets will be handled by upsellinnovations@gmail.com to centralize responses. [Changes coming; will streamline all contacts]

 

From UpSell Innovations and SoundsLikeVinyl you can expect:

  • Competitive Pricing
  • Fast & Free Shipping
  • Reliable products from trusted sources
  • Ethically Sourced Goods, Always Top Quality
  • Premium Customer Service

 

FAQ’s

How Long Will Shipping Take?

For shipping and handling times, please see below:

 

Item is In Stock

Items will ship within 1 day if in stock and as soon as available if inbound (inbound means we are receiving more from the label/distributor - approx. 2-6 days).

Item is on Pre-Order Items will ship once released (shipping may occur slightly before or after release date based on availability). 
Item is on Backorder Orders will ship once checked in but may take 2-12 weeks or longer to restock. (Based on common backorders)

 

I'm a collector and/or plan to buy many titles, are there bulk discounts available?

We encourage everyone to reach out to Sales@SoundsLikeVinyl.com to build, price, and/or update custom orders. Depending on the nature of the order, we may be able to provide bulk discounts or include additional benefits.

 

How Do Pre-Orders Work?

When you purchase one of our pre-release sale items, you'll be one of the first to receive the item when release date comes around. The order will be fulfilled as soon as they become available, and if there are any issues you can cancel at any time before then by reaching out to us.

 

Please Note: Release dates can sometime be delayed due to unforeseen issues. We will keep your order open and reserved with the intention of fulfilling the order as soon as available. If there are any issues or questions, contact us below.

 

How Long Is Your Handling Time?

 Any items that are in stock and ready to ship will be processed within 1 business day. Most Media products will be processed within the week and shipped through economy methods to save you even more!

 

Can I Keep Buying Items Even If They're Out Of Stock?

Most items will stay available for purchase even after they sell out. The item may have extended handling to account for backorders, but will ship as they return in stock. Some limited edition or exclusive items will be deleted after they run out, and will not return, so stock up while you can. 

Due to the way our titles get uploaded, many items may show available as a backorder but are actually in stock or inbound, or vice versa. You may always contact for exact availability and information.

 

Something's Wrong With My Order, What Do I Do?

For any issues or concerns, reach out to upsellinnovations@gmail.com where we will be happy to assist any way we can. For easier support, include an order number in your message.

 

You Don't Currently Have An Item I'm Looking For, Now What? 

Looking for a specific Vinyl or have an item request? Send us a message and we can check on its availability for you, we'll even work on custom bundles at competitive pricing if you need.

 

How does UpSell Innovations maintain ethical business practices?

UpSell Innovations tries to focus on brands and products that are made ethically. We also use green packaging materials and reuse packaging when possible. Additionally, a portion of our eBay sales generate charitable donations to a variety of charities.

 

Why Was My Order Canceled?

Some orders may be canceled at our discretion due to several factors. We reserve the right to cancel and refund orders that do not fit our order criteria.

Looking to Work With Us?

We're all about expanding our catalog, we encourage record labels to reach out to inquire about custom selections and other ways we can add value to your music.